Case Study: Australia’s Largest Hardware Retailer

Transportation Optimisation


The company enjoys a dominant market share of the DIY hardware market in Australia and manages inbound store replenishment through a Core Carrier program with preferred 3rd party carriers. Further optimisation of the inbound supply chain has consistently been it’s key business objective.


  • Identify potential efficiency improvements for store replenishment within existing Core Carrier program
  • Optimise back of store receiving operations and reduce vehicle congestion
  • Develop the optimal replenishment network to support the overall business strategy

Key Project Outcomes

  • Cost saving opportunity ~ 12% of spent-base by developing a regional cross dock strategy
  • Established cross dock locations and direct store delivery opportunities
  • Identified key resource and system enablers for effective implementation


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